21 DAY RISK FREE RETURNS POLICY:

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Customer satisfaction is very important to us and we want to make your shopping experience as pleasant as possible

If you are unhappy with your purchase you may return it "no questions asked".

This 21 day "Risk Free" Return Policy covers all our products excepting Sale Articles and Indent Goods.

SALE ARTICLES: Cannot be returned if you have simply changed your mind. However all our products, including sale articles, are covered by our 2 year replacement warranty and the NZ Consumer Guarantees Act.)

INDENT GOODS: Cannot be returned if you have simply changed your mind. These goods that have been imported to meet your specific request and are not articles we normally stock.

When taking advantage of our "21 Day Returns Policy" please notify us so we know the return is on it's way and supply a tracking number and the forwarders web address.

Please note that - 

- The purchaser is responsible for payment of return shipping charges
- Goods must be returned unused and in original condition and packaging
- The amount refunded will be limited to the NZD$ amount paid. Currency exchange losses or gains, credit card fees, etc are to the account of the purchaser.

REFUNDS:
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

FAULTY GOODS:

All our products are covered by our 24 MONTH REPLACEMENT WARRANTY

In the unlikely event that a fault occurs please contact us at info@eurohaus.co.nz including images showing the fault. If necessary we will confirm a delivery address for return of the defective or damaged article by post, courier or freight forwarder.

RETURN SHIPPING -

To return your purchase, you should
Mail smaller articles to
THE MAGNIFYING MIRROR STORE
Eurohaus Limited
PO Box 108,
Oneroa
Auckland NZ 1840

Larger articles by courier to
THE MAGNIFYING MIRROR STORE
Eurohaus Limited (Attn: Richard Arlidge 021-596 356)
C/- Waiheke Couriers
7 Tahi Road
Ostend
Waiheke Island
Auckland NZ 1081

Please use a trackable shipping service.
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