NZ Owned and Operated

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SHIPPING INFORMATION

Great news we don't charge shipping on orders over $50.00 sent to NZ, Australian and US addresses.

NB: We reserve the right not to offer delivery to areas where our forwarders do not offer a regular delivery service or where delivery is impractical.

NEW ZEALAND CUSTOMERS:

We use Fastway Couriers or NZ Post within NZ. You should allow up to 5 working days using this service.

Delivery can be made to physical addresses or PO Boxes.

We will put special delivery instructions on the shipment if you request. Please provide a delivery address that is secure. If possible also provide a telephone number with your order.

AUSTRALIAN CUSTOMERS:

We use a NZ Post Courier service to Australian destinations. This service operates in conjunction with Australia Post. You should allow up to 8 working days for delivery.

Delivery can be a physical address or a PO Box in main centres. If possible please provide a telephone number with your order.

ORDERS UNDER AUD $1,000.00: This is very simple. Import duties and GST are not collected at the border. So your order will pass through customs without delay. Australian GST if applicable is our care.

ORDERS OVER AUD $1,000.00: If your order is over AUD$1000 then you may be contacted by Australian Customs to pay import duties and GST. Clients may prefer to split larger orders into several smaller ones valued under AUD$1,000. In all cases customs clearance fees, import duties and taxes will be the clients responsibility.

    All prices are quoted in New Zealand dollars (NZD).

    USA CUSTOMERS:

    We use a NZ Post Courier service to USA destinations. You should allow up to 14 days for delivery.

    Delivery can be a physical address or a PO Box. Please provide a telephone number with your order.

    CUSTOMS DUTIES: If applicable US customs clearance fees, import duties and taxes will be the clients responsibility.

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